Website Creative performs daily and/or weekly backups on all of our servers to ensure that critical files are never lost. However, Website Creative is not responsible for lost data, time, income or any other resource due to faulty or non-existent backups. Please always backup your data for redundancy. There is a one-time fee of £25.00 for us to restore a backup for your account due an error beyond our control. If your account or data is lost due to hardware issues we will restore your files at no additional charge. The data on our servers are backed up on a separate hard drive on a daily and/or weekly basis. We can not ensure 100% recovery, but we will do our best to recover everything we can. The modest charge for backup restoration provides a measure of security for you and compensates us for the time it takes to restore your files. Should your files be hacked, or otherwise become corrupt, Website Creative will not be held liable for lack of backups of your data.
Your data is the backbone of your business and we urge you to take the best precautions in securing that data. Please contact our Sales team via the Help Desk if you have any questions.